Every Crawley Homes tenant has a specific Housing Officer who will deal with all other tenancy related queries (not repairs or anti-social behaviour issues).
- Rent enquiries including difficulties paying your rent
- Mutual exchange applications
- Tenancy changes
In addition to our Housing Officers, our Tenancy Support Officer works with tenants who are at risk of losing their tenancy and our Financial Inclusion Officer works with tenants to help them manage their money and maximise their income.