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For cost of living support, details of warm hubs in Crawley or Energy Bills Support Scheme Alternative Funding, visit our help with money worries page.  

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  1. Home
  2. Housing
  3. Council tenants

Housing IT system

Crawley Homes has implemented a new housing IT system. We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages. Thank you for your patience.  

Council tenants

New council tenants

Information and guidance for our new tenants

  • New housing developments
  • New build home user guides
  • Moving into your council house
  • Crawley Homes lettable standard

Your tenancy

Support for Crawley Homes tenants.

  • Estate inspections
  • Tenancy agreement
  • Housing Officers
  • Ending a council tenancy
  • Home contents insurance
  • Tenancy changes
  • Buying your council house
  • Homes for Ukraine
  • Resident involvement

Your rent

How to pay your rent and help with money and debt.

  • Rent payments
  • Behind with your rent
  • Money and debt advice
  • Rent corrections

Repairs and maintenance

Keeping your home safe and in good repair.

  • Report a repair
  • Adaptations to your home
  • Fire safety
  • Gas safety
  • Permissions for improvements
  • Planned maintenance
  • Rechargeable repairs
  • Works in our properties
  • Energy efficient homes
  • Condensation, damp and mould

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