Following our successful Estate Day in 2022, we have restarted Neighbourhoood Inspections. Some trial Neighbourhoood Inspections have shown us the best ways to involve you and what works well.

We intend to complete at least one Neighbourhoood Inspection per month and one in each neighbourhood per year.

In the two weeks before an inspection, we will put up posters in the area, and if we have your email, send an email to the tenants in the area.

As well as these formal inspections, our staff will make sure they keep their eyes open when they are out and about and make sure any issues they find are followed up.

Suggest improvements to your neighbourhoood by emailing tenantparticipation@crawley.gov.uk. You can also report a repair or problem by completing the relevant online form.

Before we carry out our Neighbourhoood Inspection our surveyors and housing officers, along with other staff put up a gazebo in the area so residents can get answers to their questions about our housing services, weather permitting.

The inspections will look at things like:

• repairs in communal areas that have not already been reported
• litter, bin stores and fly-tipping
• grass cutting, landscaping and other neighbourhoood services
• communal areas being kept clear

Managing our neighbourhooods involves many people, not just Crawley Homes. We work in partnership with the council’s neighbourhood services team as well as the Police, West Sussex Highways and others.