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Community safety

Know it's us

Communications from Crawley Borough Council

We want you to be sure that when someone contacts you saying they represent Crawley Borough Council that it is genuine. 

We use different methods to contact you, sometimes working with partner organisations or contractors. So you can be sure that it's really us, bookmark this page to see our current and upcoming communication plans.  Regular communication, such as reminders are not included.

Team
Method
Reason
Information requested
Start
End
Electoral Services
Emails from crawley.electoral.services@notifications.service.gov.uk Texts from: Crawley BC
Confirm whether the details on the electoral register are correct or to tell us about any changes
Name, address, nationality and whether you are over 76
24/08/2020
30/11/2020
Digital Services
Phone calls from 01293 438000 
Contacting neighbourhood shops to add them to our online directory
Directed to an online form to provide details
01/09/2020
November 2020

Avoid scams at home and online

Fraudulent emails are on the rise and scams are becoming more sophisticated so we all need to be vigilant in order to stay safe from cybercrime.

Find out how to spot signs of a scam or what to do if you've already responded in the NCSC's scam guidance