Know it's us

Communications from Crawley Borough Council

We want you to be sure that when someone contacts you saying they represent Crawley Borough Council that it is genuine. 

We use different methods to contact you, sometimes working with partner organisations or contractors. So you can be sure that it's really us, bookmark this page to see our current and upcoming communication plans.  Regular communication, such as reminders are not included.

Information requested
Council Tax
Letters from Corporate Finance
Contacting residents to encourage online applications
Directed to an online form to provide details

Avoid scams at home and online

Fraudulent emails are on the rise and scams are becoming more sophisticated so we all need to be vigilant in order to stay safe from cybercrime.

Find out how to spot signs of a scam or what to do if you've already responded in the NCSC's scam guidance