The government is providing a temporary Business Rates discount to eligible retail, leisure, and hospitality properties to help support the businesses that make our high streets and town centres a success and help them to evolve and adapt to changing consumer demands.

From 1 April 2023 to 31 March 2024 eligible businesses will receive a reduction of up to 75 per cent. The discount will only apply between 1 April 2023 and 31 March 2024 and if the business meets the qualifying criteria. 

Please note that this needs to be claimed and awarded by 30 September 2024. any applications after this date will not be accepted.

From 1 April 2024 to 31 March 2025 eligible businesses will receive a reduction of up to 75 per cent.  The discount will only apply between 1 April 2024 and 31 March 2025 and if the business meets the qualifying criteria.

All discounts are subject to the cash cap limits.

For 2023 the cash cap is set at £110,000 per Ratepayer.

This means that a ratepayer (together with any other companies in the same group) shall not receive more than £110,000 of the Retail, Hospitality and Leisure Relief Scheme for eligible properties within 2023 to 2024 and shall not receive more than £315,000 in total of Small Amounts of Financial Assistance over three years, including 2023 to 2024.
 

For 2024 the cash cap is set at £110,000 per Ratepayer.

This means that a ratepayer (together with any other companies in the same group) shall not receive more than £110,000 of the Retail, Hospitality and Leisure Relief Scheme for eligible properties within 2024 to 2025 and shall not receive more than £315,000 in total of Small Amounts of Financial Assistance over four years, including 2024 to 2025.

Expanded Retail Discount is available to eligible properties that are occupied and wholly or mainly being used:

• as shops, restaurants, cafes, drinking establishments, cinemas and live music venues
• for assembly and leisure
• as hotels, guest and boarding premises and self-catering accommodation

For a full list of eligible businesses for 2023 visit the government's website.

For a full list of eligible businesses for 2024 visit the government's website.

Betting shops, estate agents, letting agents and employment agencies could apply for 2021 but do not qualify in 2022 and 2023.

Eligible businesses will need to submit a declaration via grantapproval.co.uk.

If you want to refuse the discount, tell us by emailing rates@crawley.gov.uk.

Businesses will not receive the discount if a declaration has not been submitted.

If you have any questions, email rates@crawley.gov.uk.