Know it's us
Communications from Crawley Borough Council
We want you to be sure that when someone contacts you saying they represent Crawley Borough Council that it is genuine.
We use different methods to contact you, sometimes working with partner organisations or contractors. So you can be sure that it's really us, bookmark this page to see our current and upcoming communication plans. Regular communication, such as reminders are not included.
Team
Method
Reason
Information requested
Start date
End date
Team:
Crawley Homes
Method:
Letters and phone calls from Cenergist
Reason:
To reduce the water consumption of Crawley Homes properties
Information requested:
Arranging appointments to install water saving technology
Start date:
05/12/2022
End date:
05/12/2024
Team:
Acuity for Crawley Homes
Method:
Email, post, telephone
Reason:
Tenant satisfaction survey (TSM survey). Some tenants, leaseholders and shared owners.
Information requested:
What respondents think about their home and the service Crawley Homes provides.
Start date:
05/02/2024
End date:
11/03/2024
Avoid scams at home and online
Fraudulent emails are on the rise and scams are becoming more sophisticated so we all need to be vigilant in order to stay safe from cybercrime.
Find out how to spot signs of a scam or what to do if you've already responded in the NCSC's scam guidance.