Rubbish, small electricals and batteries

Household rubbish is collected weekly. All waste must be inside your rubbish bin, placed ideally within tied carrier bags or sacks. No waste outside of the bin will be collected, apart from small electricals and batteries.

Bins must be out ready for collection by 7.30am on your collection day.

You can check the status of your collection, find out what you can and can't put in your bin and report any problems on the waste and recycling pages in myCrawley.  

To reduce the amount of rubbish we collect, think before you throw and reduce, reuse and recycle where you can.

Problems or changes

If you know you were due a collection and think we have missed your bin, you can tell us online. We can check the status of your collection in real time and let you know if there was a problem with your bin.

Missed collections must be reported within 72 hours of your scheduled collection day. Reports will not be accepted after this point.

Check the status of your bin collection Report a missed bin

If your bin is broken, missing or the wrong size, you can request a bin change online.

Request a bin change

What we collect from your home

Rubbish we will collect

  • Normal household rubbish that can’t be recycled
  • Broken glass, crockery and other sharp objects wrapped in paper within a bag to avoid injury
  • Used nappies and pet litter tied securely in a bag
  • Small electrical items placed in a plastic bag next to your rubbish bin

Rubbish we won’t collect

  • Items that can be recycled in your REDtop bin
  • Shoes, clothes, curtains, bed sheets, blankets or towels (these can be collected by our textiles recycling service)
  • Garden waste
  • Large items which won’t fit in a bin sack (these can be collected by our bulky waste collection service or taken to the Recycling centre)
  • Any individual item which weighs more than 25kg
  • Building waste, soil or rubble
  • DIY waste
  • Paints, cleaning fluids and other hazardous liquids
  • Asbestos and other hazardous waste
  • Clinical waste and needles (these can be collected by our clinical waste collection service)
  • Business waste

Small electricals collections

You can recycle old or broken small electrical items by placing them into a standard carrier bag next to your rubbish bin. Any bags should be clearly labelled and only small amounts should be left, as space on the vehicles is limited. You can download and print a label from the bottom of this page or you can make your own.

They will be taken once a week, along with your rubbish bin on your scheduled collection day.

This service is also available if you live in a flat with communal bins. Do ensure only acceptable items are left next to your bins in a clearly labelled standard sized carrier bag.

We will collect

  • All electrical items smaller than 35cm x 40cm (able to fit into a standard size carrier bag).
  • Chargers
  • DVD players
  • Games consoles
  • Hairdryers
  • Mobile phones
  • Vapes
  • Remote controls
  • Small kitchen appliances
  • Smoke detectors
  • Cables and plugs

We won’t collect

  • Cookers
  • Fridges and freezers
  • Laptops
  • Light bulbs
  • Microwave ovens
  • Printers
  • TVs and monitors
  • Vacuum cleaners
  • Washing machines
  • Batteries and gas cylinders from hair styling equipment.

Battery collections

You can recycle your old household batteries on your rubbish bin collection day with our kerbside collection service.

Put your batteries in a small clear plastic bag, such as a sandwich bag, or clean plastic pot or tub with a lid, and place it on top of your household rubbish bin on collection day. Do not place batteries inside your recycling or rubbish bin as they can cause fires if they end up in the wrong place.

We are beginning to extend this service out to flats with communal bins during 2021/22. In the meantime please use batteries banks located at many local shops and supermarkets.

We will collect

  • 6V batteries
  • D batteries
  • C batteries
  • AA batteries
  • AAA batteries
  • 9V batteries
  • Button batteries
  • Mobile phone batteries

We won’t collect

  • Lithium batteries
  • Batteries with trailing wires
  • Corroded batteries
  • Industrial batteries
  • Ride-on car and motorbike batteries
  • Ride-on toys
  • Sealed lead acid/gel
  • 12 volt leisure battery