Bulky waste collections
Our bulky waste service is for collection of up to 10 household waste items that won’t fit in your bin. There is a charge for this service.
We will collect from outside your home on weekdays (but not bank holidays). Collections are made between 7:30am and 4pm. We will give you a date for your booking but cannot specify a time.
We do not collect commercial waste. If you need a house clearance, please contact a private contractor.
We will collect:
- White goods & large electricals such as fridges, freezers, washing machines and TVs
- Furniture such as beds, sofas, tables and bookcases
- Floor coverings such as carpets, rugs, lino and laminate flooring
- Garden and outdoor items such as lawnmowers, benches, washing lines, play equipment and bicycles
- Fixtures & fittings such as internal doors, baths, toilets and radiators
- All bags must weigh less than 25kg
We won’t collect:
- Hazardous waste including chemicals, paint, storage heaters, asbestos, plasterboard, batteries, tyres, gas bottles or canisters
- Building waste including earth, paving slabs, bricks, concrete or hardcore
- Garden waste. We offer a separate subscription service for this or alternatively it can be taken to the Recycling Centre on Metcalf Way
- Very large or heavy items like fence panels, garage doors, pianos, sheds, greenhouses, stairlifts and sunbeds.
Do you need a different service?
If the bulky waste service isn't right for you, consider these alternatives:
- The items we collect will be disposed of, but not recycled or re-used. So if your item is in usable condition, you might consider swapping, selling or donating it instead
- textiles can be collected along with your recycling bin
- batteries and small electrical items can be collected along with your rubbish bin
- you can book to take items to the Recycling Centre on Metcalf Way free of charge. This includes some hazardous, building or garden waste that are not included in the bulky waste service
you can sign up for our garden waste collection service - you can order a bulky bag for collection of building or DIY waste from Horsham Council
Making a booking
These are the steps to make a bulky waste collection booking. Make sure you read the terms and conditions before you book.
Any changes to your booking must be made at least the day before your collection is due, otherwise we will not refund.
Prices and payment
Collections must be organised and paid for by the homeowner/occupier. Bookings requested by landlords or managing agents will not be accepted.
Payment must be made at the time of the booking, by credit or debit card only. If you receive one of these benefits, you will be eligible for a £50 discount against one booking per calendar year:
- Universal Credit
- Job Seekers Allowance
- Income Support
- Housing Benefit
- Council Tax Reduction Scheme (CTRS)
- Pension Credit Guarantee Credit and Employment Support Allowance (ESA)
Book now
To book a bulky waste collection call 01293 438772.
How to prepare your items for collection
Place them together neatly, outside a building and as close as possible to the road where the collection vehicle can access, without blocking any roads or pavements. Leave clear space around them.
Don’t dismantle or break into smaller pieces unless it’s necessary, such as fitted wardrobes or modular sofas.
Collections from communal bin areas must be clearly labelled and not obstruct access to the bins.