Collection days and missed bins

Find out about your bin collections and reporting missed bins. You can also download your collection calendar below.

The quickest way to view your bin collection dates and download calendars is in myCrawley.

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Collection frequency

For individual households, we collect food waste weekly, and general waste and recycling fortnightly on alternate weeks. For properties with communal waste collection facilities, we collect general waste weekly and recycling fortnightly. Weekly food waste collections will roll out to these properties in 2027. If you have a garden waste bin, it is collected fortnightly.

Collections are made from 6.30am onwards, so ensure that your bins are outside before this time.

Check your bin collection day

Bank holiday collections

We collect waste on all bank holidays except Christmas Day, Boxing Day and New Year's Day. If your collection falls on one of these days, we'll collect it on an alternative date, which is published each year.

We also collect waste on substitute bank holidays. For example, if Christmas Day falls on a weekend and the following Monday is the substitute bank holiday, we will still collect your waste on Monday if that's your usual collection day.

Over Christmas, we will take one additional, average sized bag of general waste for every day your collection is delayed. For example, if your collection day is normally a Monday, and we collect your waste on Tuesday, you can put one additional bag out for collection.

If you forget to put your bin out on a bank holiday or substitute bank holiday, we can't return to collect it.

Missed bin collection

If any of your collection are missed, please check the following before reporting it to us:

  • was your bin outside for collection by 6.30am?
  • did you put your bin out on the right day? You can check your bin collection day in myCrawley
  • was your bin put out at the edge of your property for collection?
  • did your bin contain the right waste? 

You can check the status of your collection on myCrawley. If there were any issues with your bin they will be explained there.

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Missed collections must be reported within 72 hours of your scheduled collection day. Reports will not be accepted after this point.

Report a missed bin

Recycling, food and general waste (rubbish) collection days and calendars

New calendars for individual households are available for general waste, recycling and food collections from October onwards.  Garden waste calendars have not changed.

Monday

Forge Wood, Langley Green, Northgate, Pound Hill North, Three Bridges and Tinsley Green

Tuesday

Gossops Green, Ifield, Ifield Green, West Green and the Tinsley Lane area

Wednesday

Furnace Green, Southgate, Tilgate and the Town Centre

Thursday

Bewbush and Broadfield

Friday

Pound Hill South, Maidenbower and Worth

Rural collections

We no longer have separate calendars for rural rounds. If you know your collection day you can download a calendar from this page. If you are not sure, sign in to myCrawley and it will show you the correct calendar for your road.

Garden waste collections and calendars

Your garden waste bin is collected fortnightly.

Lime week: Monday 

Forge Wood

Pound Hill: North of Crawley Avenue and west of Grattons Drive (not Grattons Drive or Farmleigh Close)

Three Bridges: All except south of Haslett Avenue East

Olive week: Monday 

Bewbush

Gossops Green 

Lime week: Tuesday 

Furnace Green: west of Weald Drive (not inclusive) and north of Furnace Drive (including Furnace Drive and Chelwood Close)

Southgate: east of Brighton Road (including properties and closes on that side of Brighton Road)

Tilgate: north and east of Ashdown Drive (not including Ashdown Drive, Ross Close or Whitgift Walk)

Olive week: Tuesday 

Langley Green 

Northgate 

West Green: north of Ifield Avenue

Lime week: Wednesday 

Ifield

Olive week: Wednesday 

Broadfield 

West Green: south of Ifield Avenue

Lime week: Thursday 

Furnace Green: South of Furnace Drive (not including Furnace Drive or Chelwood Close)

Three Bridges: South of Haslett Avenue East.

Tilgate: South of Ashdown Drive (including Ashdown Drive, Ross Close and Whitgift Walk)

Olive week: Thursday 

Maidenbower: east of Balcombe Road

Pound Hill: south of Copthorne Road and East of Balcombe Road (including Balcombe Road south of Copthorne Road and Oakhill Chase)

Southgate: west of Brighton Road (including properties on and closes off of that side of Brighton Road)

Lime week: Friday 

Maidenbower: West of Balcombe Road (including Pagewood Close).

Olive week: Friday 

Pound Hill: East of Grattons Drive (including Grattons Drive and Farmleigh Close), north of Copthorne Road and south of Worth Park Avenue