Published: 09 July 2020
The council’s new Crawley Homes contractors are now making visit to council tenants.
Mears and Wates Living Space were appointed by the council in November 2019 and will be managing responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties.
The 10 year contract will split the town into two areas, with Mears delivering maintenance in Broadfield, Forge Wood, Furnace Green, Maidenbower, Pound Hill, Southgate, Three Bridges and Tilgate area and Wates Living Space in Bewbush, Gossops Green, Ifield, Langley Green, West Green and Northgate.
Existing staff will be moved over to the new contractors, ensuring no disruption to council tenants and the same familiar faces at appointments.
This is a good deal for the council and I know our residents will continue to receive first class service.
Councillor Ian Irvine
Crawley Borough Council
Crawley. After a tough few months for everyone during the lockdown my team are looking forward to getting out and safely getting to work for Crawley residents. For Mears this is about building an even closer relationship with Crawley residents - we look forward to seeing you soon.
We have successfully mobilised our team in Crawley and begun carrying out planned and responsive repairs to tenants’ homes. We are determined to provide residents with the safest and highest quality service over the coming months and years as we establish our new partnership with Crawley Borough Council.
Wates Property Services
Council tenants can report repairs by calling 01293 438111 (emergency only outside of office hours) or emailing housing repairs.
All our contractors and staff carry photo ID, we encourage our tenants to ask to see it, before letting them into your home.
For support and information regarding your tenancy, visit www.crawley.gov.uk/housing/council-tenants