Council welcomes new head of service

Crawley Borough Council has appointed a new senior manager.

Amanda Kendall will take on the role of Head of Crawley Homes from 1 December following a rigorous selection process, which included panel interviews with officers and councillors.

Amanda will oversee Tenancy Services, Asset Management, Responsive Repairs, Older Persons Services, Facilities and Projects, the Nuisance and Anti-Social Behaviour Team, Lifeline and Leasehold Services.

Amanda brings a wealth of experience with her from her 23 years in the housing sector, both in local government and with registered housing providers. Amanda has primarily worked in housing management, delivering excellent services, but also brings experience of working in housing solutions, environment and regeneration and emergency planning.

Amanda is currently the Housing Services Manager at Runnymede Borough Council and is responsible for the operational and strategic management of housing and neighbourhood services. She has been responsible for driving forward changes to private sector lettings and management of temporary accommodation, transforming income collection, procuring and implementing AI software to ensure targeted income work, leading on projects such as the transformation of older persons housing accommodation, major works and decants, refuse and recycling on housing estates, tenancy support and sustainment, and approaches to housing fraud.