Transfers and mutual exchanges

If you are an existing council or housing association tenant and want to move to another council property in Crawley, you will need to join the housing register.

Transfers are assessed in accordance with our housing allocation scheme and meeting the eligibility criteria does not guarantee that a move will be offered.

For further information about transfers and how applications are prioritised, please refer to the relevant policy documents below.

We run an incentive scheme to support council tenants who wish to move to a smaller property where their current home has more bedrooms than they require.

The scheme may provide financial assistance to help with moving costs, subject to eligibility and the terms of the policy.

If you are interested in downsizing your council home, please contact your housing officer who will discuss the options available and whether you may qualify for assistance.

For full details, including eligibility criteria and payment arrangements, please refer to the under occupation incentive policy below. 

If you are an existing council or housing association tenant, you may be able to swap your home with another council or housing association tenant by mutual exchange.

All proposed exchanges are subject to our approval and relevant legal and policy requirements.

Before proceeding, we recommend that all tenants read the mutual exchange policy available below.

Your housing officer can give you more information about mutual exchanges, including how an exchange may affect your tenancy rights, if your swap partner has a different tenancy type to the one you have.

To apply for a mutual exchange all tenants involved will need to complete the permission for mutual exchange application form.

This website helps tenants find swap partners. Council tenants can register for free and once we have approved your application, you will be able to access information on HomeSwapper about tenants from Crawley and across the UK who wish to exchange properties.

For help using the service, contact HomeSwapper directly.

Applications may be refused for reasons set out in legislation and our mutual exchange policy, including circumstances where there are tenancy breaches, legal restrictions or other grounds that prevent approval. If your application is declined your housing officer will provide the reason why.