Tenant and resident engagement

To deliver an excellent service it is essential that you, our tenants and residents, are involved in helping us to make decisions about the way we manage your homes.

Working together

We need council tenants and leaseholders to get involved and work with us. We need your help to keep an eye on how well we are doing by scrutinising the service as well as looking at how we do things. Everything we do could affect you, so we want you to get involved in helping us to improve our service. We are looking for more tenants to get involved

Keep in touch with the latest news from Crawley Homes, including opportunities to get involved, by registering for email updates from us. You can change your subscription preferences at any time.

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How did we do?

If you've recently had a repair or maintenance work carried out at your home. Complete our short satisfaction survey to help us make sure we're delivering the best possible service.
 

Complete the maintenance satisfaction survey

Tenant and Leaseholder Action Panel (TLAP)

The Tenant and Leaseholder Action Panel is our tenants’ scrutiny group and they look at how Crawley Homes works and makes sure their services are of the highest standard and residents are at the heart of their work.

If you are interested in joining TLAP, email tenantparticipation@crawley.gov.uk or call Terry Hardie 01293 438434.