Our regular neighbourhood inspections are a useful way to meet our residents, find communal problems and learn about other issues in the area.

We aim to do at least one inspection every month, and one in most neighbourhoods every year. Most inspections take place between 9.30am and 12.30pm and do depend on the weather. If the weather is wet, icy or could be dangerous we will cancel the inspection.

In August we will hold our Crawley Homes Engagement Event, the venue for this will be announced nearer the date. 

In the two weeks before an inspection, we will put up posters in the area, and if we have your email, send an email to the tenants in the area.

As well as these formal inspections, our staff will make sure they keep their eyes open when they are out and about and make sure any issues they find are followed up.
 

Suggest improvements to your neighbourhoood by emailing tenantparticipation@crawley.gov.uk. You can also report a repair or problem by completing the relevant online form.

Before we carry out our neighbourhoood inspection our surveyors and housing officers, along with other staff will be in the area so residents can get answers to their questions about our services as a housing landlord.

The inspections will look at things like:

• repairs in communal areas that have not already been reported
• litter, bin stores and fly-tipping
• grass cutting, landscaping and other neighbourhoood services
• communal areas being kept clear

Managing our neighbourhooods involves many people, not just Crawley Homes. We work in partnership with the council’s neighbourhood services team as well as the Police, West Sussex Highways and others.