Report a repair

You can report all repairs, including gas heating and hot water, by:

  • Calling 01293 438111
  • Completing our online form
  • Visiting the Town Hall
Report a non-urgent repair

Normal office hours for Crawley Repairs Team are Monday to Friday 8am to 5pm. Outside of office hours the number above is for emergency repairs only.

All repairs should be reported to Crawley Repairs Team and not your housing officer.

How did we do?

If you've recently had a repair or maintenance work carried out at your home. Complete our short satisfaction survey to help us make sure we're delivering the best possible service.

Complete the maintenance satisfaction survey

Children and pets

Please do not leave children under 16 alone in your home while we are working. Our staff will not carry out works where children are unaccompanied.

It is your responsibility to supervise your children and pets while we are working at your home in order to keep them safe.

Tackling condensation

For hints and tips on tackling damp and condensation take a look at our damp, condensation and mould page.

Know your Stopcock

A stopcock is a valve for turning the cold water system in your home on and off. It is usually found in your kitchen below the sink but not always.