As a social housing landlord we must be transparent about how we are performing as a landlord.

We report our performance to the Tenant and Leaseholders Action Panel (TLAP) at their quarterly meetings.

The tables below show our performance in 6 key areas.

These are the things we must measure to make sure we are meeting laws and regulation. This includes gas safety checks and electrical checks.

We report all our compliance data in our annual TSM report to the Regulator of Social Housing.

Homes that became empty and were made ready for new tenants.

This data includes complaints from tenants and leaseholders, but does not include complaints from other members of the public or relating to garages. This is to reflect the information that would be presented to the Housing Ombudsman.