Sewers and foul drains
Blocked private drain
If a blockage occurs in a drain, use drain rods to clear it or employ a contractor to unblock it. Some residents may have insurance cover for this work as part of their house insurance, check with your insurance company.
If you are a tenant, contact your landlord because in most tenancy agreements they are is responsible for the drains. If you are a council tenant, call Crawley Homes on 01293 438000.
Should a blockage occur in the part of the pipe that is the sewer, contact Thames Water on 0845 9200 800.
Difference between a private drain and a sewer
A private drain takes waste from only one property. If a pipe joins up with another drain taking waste from another property it is called a sewer.
If the drain travels beyond the private property boundary before connecting with another drain, technically it becomes a sewer immediately after leaving the first property boundary.