We are committed to working with residents to make their homes more energy efficient. The following information outlines the support and resources available to help you to reduce your energy bills, increase comfort and lower your carbon footprint.

Email us at climate@crawley.gov.uk with any questions or feedback.

A dedicated energy service to support West Sussex homeowners and tenants.

Trained advisers provide:

• free, confidential advice on managing energy costs
• support with energy debt and accessing grants
• guidance on energy efficiency and reducing consumption
• help with complaints and resolving disputes with energy providers

Call 0800 145 6879 (Monday to Friday 10am to 4pm) or find out more on the energy advice page on the Arun and Chichester Citizens Advice website.

West Sussex Energy provides up to date home energy advice for West Sussex residents and professionals on:

• energy efficiency grants
• saving energy
• keeping warm
• heating your home
• condensation, damp and mould
• where to get help and more

Visit the West Sussex Energy website for advice and information

We’ve teamed up with Parity Projects to offer a free, easy to use online tool to explore the energy efficiency improvements that best suit your home and budget. 

The Energy Saving Plan Builder will suggest energy-saving measures for your home based on the goals you set, along with the estimated costs and savings of each measure.

Find out more on our Energy Saving Plan Builder page.
 

Under the ECO scheme, medium and large energy suppliers provide funding for energy efficiency improvements—such as insulation, heating upgrades and solar PV panels—for low-income or vulnerable households that are owner-occupied or privately rented.

We have signed a Statement of Intent, which means that under the 'flexible eligibility' element of the ECO we can seek further support for certain households whose health is put at risk by living in a cold home.

For details of registered ECO installers across West Sussex and other grant funding for energy efficiency measures, speak to the Citizens Advice in West Sussex Partnership (listed above) or for more information, visit the heating, Insulation and low carbon heating grants page on the West Sussex Energy website.

Residents living on a low income or vulnerable to the cold may be eligible for a free home energy visit. This service includes tailor made home energy saving advice, FREE simple energy saving measures and onward referrals for energy efficiency grants. Visit the LEAP website for more information.