Closures and updates

The government’s roadmap out of lockdown sees the lifting of certain restrictions and several Crawley Borough Council services have begun operating again:

Town Hall – open for pre-booked appointments only

The Town Hall reopened on 12 April from 10am-4pm to visitors with pre-booked appointments only. Please follow the link or call 01293 438000 to book.

Our phone lines will continue to be busy, so please use our online services where possible.

Tilgate Park – some closures
  • Tilgate Nature Centre reopened on 12 April for pre-booked tickets only. Crawley residents can access discounted tickets by logging into their myCrawley account before booking.
  • Tilgate Park cafés – The Lakeside Café and Walled Garden Café are open for takeaway only. No alcohol is available to takeaway
  • Walled Garden maze is closed
  • Playground - closed
Public toilets – open

All public toilets are open.

Sport and leisure centres – open

K2 Crawley and Bewbush Centre Gym are open with strict operational measures in place.

Community centres – closed

All community centres are closed. They remain open to pre-school groups and crèches with existing bookings.

Outdoor sports and leisure
  • Maidenbower 3G pitch and playing fields are open
  • Tennis courts and multi-use games areas are open
  • Outdoor gyms are open
  • BMX track and skate park are open
  • The Bandstand is not available to hire
Council play areas – some closures

All outdoor play areas (not adventure playgrounds) remain open, except:

  • Tilgate Park
  • Ninfield Court, Bewbush
  • One of the two at Southgate Playing Fields
  • Chichester Close, Tilgate

The safety of all those using our play areas is our top priority. Please follow this guidance, which is displayed at the entrance to all of our play areas:

  • Maintain social distancing and avoid over-crowding
  • Wipe down equipment before and after use
  • One person or family unit per piece of equipment at a time and allow others their turn
  • One adult per family group
  • No food and drink 
  • All users are responsible for following government guidelines and giving appropriate guidance to children on the use of equipment

Anyone failing to adhere to government guidelines may be asked to leave

Allotments – open

You can continue to work on your allotment. Make sure that you regularly wash your hands and maintain social distancing while you are there.

It is your responsibility to keep up with and follow government advice:

  • Keep hand sanitiser in your shed and wash your hands regularly 
  • Only use running water from taps to wash your hands. Do not use water from troughs and containers
  • Do not share tools 
  • Use hand sanitiser before opening and closing the gate 
  • Minimise contact with others; this includes not shaking hands with others 
  • Close communal facilities (Tilgate site) 
  • Cover your plot if you are unable to work your allotment
  • Do not burn anything on a bonfire or light a BBQ at the allotment site. Many sites are surrounded by houses where vulnerable people may have their windows open to get fresh air
Cemeteries – open

Snell Hatch and Little Trees cemeteries remain open (daily, 10am-4pm) for burials, interments and for those wishing to pay their respects. 

Burials may take place while you are visiting. We ask that you do not park in the area reserved for those attending burials; please show respect and observe social distancing advice at all times.

Occasionally we will need to close the cemeteries to safely undertake burials. On these occasions, we ask for your understanding.

Employ Crawley – open
  • Employ Crawley Youth Hub – The Employ Crawley Youth Hub in the Town Hall is open for pre-booked appointments only Mondays to Wednesdays between 10am-4pm.To arrange an appointment call 07814 903871 or 07909 730956, or email Employ Crawley
  • Employ Crawley continues to provide a free service to support job seekers by phone, email and text. Job seekers – call Kamlesh 07814 903871 (weekdays from 9am-4pm) or Neil 07909 730956 (Monday-Thursday from 9am-4pm) or email Employ Crawley

    Businesses looking for help with their recruitment needs or outplacement support,  contact Ana-Maria Maddock on 07805 804826 or by emailing Employ Crawley
Theatres – closed

The Hawth is closed.

Service updates

Waste and recycling collections

Waste, recycling and garden waste collections continue as usual.


  • Lifeline – We are taking requests for new installations and responding to faults. Our technicians wear appropriate PPE and will install a Lifeline that uses a landline. If you don't have a landline or do not want anyone to enter your house during this time, we have a unit that works off mobile phone technology. We can pre-programme the unit and deliver it to your doorstep. All you need to do is plug it in and it is ready to use. We are taking service enquiries and giving advice by phone.
  • Housing repairs – Gas servicing, emergency and essential repairs and maintenance only. An emergency repair is a boiler breakdown, loss of power, uncontainable leak, or wind and water damage to the property. If your repair is urgent please call the Crawley Repairs Team on 01293 438111 or email Housing Repairs