Closures and updates

The government announced a national lockdown from Wednesday 6 January 2021. Several Crawley Borough Council buildings and services have now closed or are operating differently:

Town Hall - closed

The Town Hall is closed to all visitors.

Our phonelines are busy, so we are asking customers to use our online services where possible.

Public toilets - some closures

Public toilets are closed except the toilets next to the car park at Tilgate Park. All toilets will remain accessible to people with a Radar key.

Sport and leisure centres - closed

K2 Crawley and Bewbush Centre Gym are closed.

Community centres - closed

All community centres are closed. They remain open to pre-school groups and crèches with existing bookings.

Outdoor sports and leisure - closed
  • Maidenbower 3G pitch and playing fields are closed
  • Tennis courts and multi-use games areas are closed
  • Outdoor gyms are closed
  • BMX track and skate park are closed
  • The Bandstand is not available to hire
  • Fishing is not permitted at any sites 
Council play areas - some closures

All outdoor play areas (not adventure playgrounds) remain open, except:

  • Tilgate Park
  • Ninfield Court, Bewbush
  • One of the two at Southgate Playing Fields
  • Chichester Close, Tilgate

The safety of all those using our play areas is our top priority. Please follow this guidance, which is displayed at the entrance to all of our play areas:

  • Maintain social distancing and avoid over-crowding
  • Wipe down equipment before and after use
  • One person or family unit per piece of equipment at a time and allow others their turn
  • One adult per family group
  • No food and drink 
  • All users are responsible for following government guidelines and giving appropriate guidance to children on the use of equipment

Anyone failing to adhere to government guidelines may be asked to leave

Tilgate Park - some closures
  • Tilgate Nature Centre is closed
  • Tilgate Park cafés – The Lakeside Café and Walled Garden Café are open for takeaway only. No alcohol is available to takeaway
  • Playground - closed
Allotments - open

You can continue to work on your allotment. Make sure that you regularly wash your hands and maintain social distancing while you are there.

It is your responsibility to keep up with and follow government advice:

  • Keep hand sanitiser in your shed and wash your hands regularly 
  • Only use running water from taps to wash your hands. Do not use water from troughs and containers
  • Do not share tools 
  • Use hand sanitiser before opening and closing the gate 
  • Minimise contact with others; this includes not shaking hands with others 
  • Close communal facilities (Tilgate site) 
  • Cover your plot if you are unable to work your allotment
  • Do not burn anything on a bonfire or light a BBQ at the allotment site. Many sites are surrounded by houses where vulnerable people may have their windows open to get fresh air
Cemeteries - open

Snell Hatch and Little Trees cemeteries remain open (daily, 10am-4pm) for burials, interments and for those wishing to pay their respects. 

Burials may take place while you are visiting. We ask that you do not park in the area reserved for those attending burials; please show respect and observe social distancing advice at all times.

Occasionally we will need to close the cemeteries to safely undertake burials. On these occasions, we ask for your understanding.

Employ Crawley - open
  • Employ Crawley Youth Hub – The Employ Crawley Youth Hub in the Town Hall is open for virtual appointments only. To arrange an appointment call 07814 903871 or 07909 730956, or email Employ Crawley
  • Employ Crawley continues to provide a free service to support job seekers by phone, email and text. Job seekers – call Kamlesh 07814 903871 (weekdays from 9am-4pm) or Neil 07909 730956 (Monday-Thursday from 9am-4pm) or email Employ Crawley

    Businesses looking for help with their recruitment needs or outplacement support,  contact Ana-Maria Maddock on 07805 804826 or by emailing Employ Crawley
Theatres - closed

The Hawth is closed.

Service updates

Waste and recycling collections

Waste, recycling and garden waste collections continue as usual.


  • Lifeline – We are taking requests for new installations and responding to faults. Our technicians wear appropriate PPE and will install a Lifeline that uses a landline. If you don't have a landline or do not want anyone to enter your house during this time, we have a unit that works off mobile phone technology. We can pre-programme the unit and deliver it to your doorstep. All you need to do is plug it in and it is ready to use. We are taking service enquiries and giving advice by phone
  • Housing repairs – Gas servicing, emergency and essential repairs and maintenance only. An emergency repair is a boiler breakdown, loss of power, uncontainable leak, or wind and water damage to the property. If your repair is urgent please call the Crawley Repairs Team on 01293 438111 or email Housing Repairs