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The Town Hall is currently closed. Coronavirus (COVID-19) latest information and advice.

Claiming Housing Benefit

How to claim

  • Call 01293 438611
  • Email the Benefits team, including your contact number
  • Visit the Town Hall and ask specialist member of the Benefits team on Monday to Friday from 9am-3.30pm

Home visits can be arranged for those unable to get to the Town Hall due to disability or illness.

Mixed age couples

In order to claim pensioner benefits both members of the couple have to be above pension age. Those couples where one is above pension age and the other is below will remain on working age benefits until both of them reach pension age.