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The Town Hall is closed to visitors. Other services may have changed, see our Coronavirus (COVID-19) latest information and advice.

Crawley moves to tier 4 – council services update

Published: 24 December 2020

From: Community

With Crawley being placed under tier 4 restrictions from Boxing Day, several Crawley Borough Council buildings and services will close or operate differently.

The Town Hall, which is now closed for the Christmas and New Year holiday, will remain closed from Monday 4 January until further notice.

Despite this, our services will continue to operate and we will be providing additional services for our most vulnerable residents and distributing the latest round of grants to local businesses once we have received guidance from the government.

With the Town Hall closed, there are several ways to continue to access council services. This website provides service information and you can use my.crawley.gov.uk for access to rubbish and recycling updates for your home, your Council Tax account and our extensive library of forms.

Follow this link to make online payments by debit or credit card, call our automated payments line on 01293 438312, or visit crawley.gov.uk/payments for details of how to set up direct debits or register for electronic bills.

The full list of changes is:

  • The Town Hall closed to the public at 4pm on Wednesday 23 December
  • K2 Crawley and the Broadfield 3G pitch will close at 4pm on Christmas Eve 
  • The Bewbush Centre Gym will close at 2pm on Christmas Eve
  • Tilgate Nature Centre will close on Christmas Eve
  • Community centres will be closed and only open for pre-schools and crèches if schools are closed
  • The Hawth will close on Christmas Eve after the performances of the pantomime and A Christmas Carol. The pantomime has been filmed and will be available to watch on The Hawth’s website at hawth.co.uk
  • The Employ Crawley Youth Hub will continue to operate with virtual appointments from 4 January. To arrange an appointment call 07814 903871 / 07909 730956 or email Employ Crawley
  • All public toilets will close except the toilets next to the car park at Tilgate Park. All toilets will remain accessible to people with a Radar Key
  • Tennis courts and multi-use games area will only remain open for use with others within your household, support bubble, or with one person from another household.

Waste, recycling and garden waste collections will continue, although these will be on different dates due to Christmas and New Year. Visit the collection days page to find your dates and to download your 2021 calendar. 

Pest control and housing repairs will continue as they have over the past few months. All council play areas and outdoor gyms will remain open although as resources for cleaning them are limited they are to be used at people's own risk.

Applications for tier 4 business grants will open shortly. More details about how to apply will be published when the council receives guidance from the government.

We all must do everything we can to help reduce transmission, the sooner we can get rates back under control the sooner we can return to normal, and that includes local authorities. While all council workers will continue to work hard for the town through this period, some facilities will have to close and the way we deliver others will have to change in order to help stop the pandemic spreading.

Councillor Peter Lamb

Leader of Crawley Borough Council

For up-to-date information visit our coronavirus pages, subscribe to receive email alerts and follow Crawley Borough Council on Twitter (@crawleybc) and Facebook (@crawleycouncil).

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