• Reference: AB123
  • Salary: £31,473.00 - £37,529.00 per annum
  • Contract type: Fixed term
  • Posted on: 15 November 2021
  • Interview date:
  • Division: Legal, Democratic and Human Resources
  • Positions: 1
  • Grade: H - I
  • Working hours: 37 per week
  • Closing date: 07 December 2021
  • Location: Town Hall, Crawley
  • Category: Support services
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About the role

Got a talent for spotting how new technology and digital tools can help people to work in better ways? Get a buzz from encouraging people to adopt new digital ways of working, supporting them to develop their skills so they’re able and motivated to use them well? Excited by the opportunity to influence what and how people learn, unleashing your creative streak in designing and delivering a wide range of learning resources and opportunities?

Here at Crawley, we’re busy transforming how we deliver our services and ways of working. As technology plays an essential part, we’re seeking a talented and experienced digital skills advocate and trainer to lead on the design and delivery of our programme of learning in this area.

Our current plan is to start with the roll out of SharePoint to 500+ colleagues, most with no or little knowledge of it. We’ll then move on to upskilling users on the Microsoft 365 apps and other digital tools and technologies that come our way. 

You’ll be passionate about taking a user-centred approach to designing and delivering learning content. This means starting with user needs and wants, spending your days helping colleagues to work smarter, stay connected with each other, deliver ever better services and work well with information, with the help of technology, rather than evangelising about the long list of functionalities provided by workplace apps, leaving it to users to work out how they might be of help to them. 

You will also have: 

  • In-depth knowledge of Microsoft 365 services and products (especially SharePoint), Windows 10, hardware and peripherals 
  • Experience of creating and delivering innovative and flexible learning for people of all abilities, using a variety of approaches (including formal classroom workshops, drop-in sessions, one-to-one at desk training, instructional videos, cheat sheets, guides, e-learning and email support) 
  • Excellent communication skills, able to explain complex subjects in a clear and interesting way 
  • A flair for organising, able to work on your own initiative and meet tight timescales 
  • Oodles of curiosity, able to self-learn and run with new tech, apps and digital tools 
  • Ideally, available to join us in January

In return, we’ll provide you with the opportunity to share your passion for working smarter through technology and the freedom to shape how you go about this in creative ways that deliver results. 

We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received. 

Additional information

Fixed term contract for 12 months.

We’ll ask successful applicants to create a visual learning guide and quick-create training video as part of the next stage of the selection process. Please consider your availability to do this before applying for this great opportunity.

Employee benefits

We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.

Our way of working

Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.

Safer recruitment

Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

How to apply

Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.

For an informal conversation or further information regarding the role, email nicholas.rozee@crawley.gov.uk or call on 01293 438601.

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