• Reference: EC207
  • Salary: £24,984.00 - £30,542.00 per annum
  • Contract type: Permanent
  • Posted on: 19 July 2021
  • Interview date:
  • Division: Crawley Homes
  • Positions: 1
  • Grade: F - G
  • Working hours: 37 per week
  • Closing date: 8 August 2021
  • Location: Town Hall, Crawley
  • Category: Community and streets
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About the role

An exciting opportunity has arisen at Crawley Borough Council to join our Anti-Social Behaviour Team as a Caseworker. 

You will manage your own caseload providing practical advice and support to residents across all tenures. You’ll play a crucial role in resolving serious neighbourhood disputes using a variety of tools and will need to work effectively in partnership with other departments and agencies. 

Ideally you will have: 

  • Previous experience of working within ASB, tenancy management, Environmental Health, Criminal Justice, mental health or other similar setting 
  • An ability to deliver comprehensive advice and support to vulnerable members of the public 
  • Strong problem-solving and decision making skills   
  • Excellent verbal and written communication skills 

Successful shortlisting for interview will include meeting the essential criteria set out in the job description and person specification however training will be provided to the right candidate where they are able to demonstrate the qualities and skills required for this role.

We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.

Additional information

Casual car user allowance payable for this role (currently under review).

A full UK driving licence will be a requirement of the role.

Satisfactory clearance of an Enhanced Disclosure & Barring Service (DBS) check is a condition of employment.

Employee benefits

We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.

Our way of working

Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.

Safer recruitment

Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

How to apply

Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.

For an informal conversation or further information regarding the role, please email Shahalom.Rahman@crawley.gov.uk or call on 01293 438462.

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