• Reference: RW14
  • Salary: £22,863.00 - £30,512.00 per annum
  • Contract type: Permanent
  • Posted on: 22 March 2021
  • Interview date:
  • Division: Digital and Transformation
  • Positions: 1
  • Grade: E - G
  • Working hours: 37 per week
  • Closing date: 25 April 2021
  • Location: Town Hall, Crawley
  • Category: Information Technology
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About the role

These are exciting times for Crawley Borough Council as we continue our transformation programme with digital at the heart of it. We are committed to growing and improving our online services; building on our successful customer and staff portals with plans to move more services online. We need a capable and enthusiastic person to help us deliver this ambitious programme of work. 

Working with the low-code Granicus GovService platform, your responsibilities will include developing new online forms and workflow, improving our existing library of over 200 forms and dealing with 2nd line support for our users. You will be part of a small specialist team working to design and deliver digital services that meet our customer needs and those of the transformation agenda. 

You will be extremely well organised, analytical, confident with technology and quick to learn new IT systems. The ability to understand and translate complex business processes into user-friendly online forms will be critical to succeed in this role.

Working knowledge of local government and previous experience with the GovService (previously Firmstep) platform or a similar forms and workflow development application would be a distinct advantage.

We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.

Additional information

For special conditions please see job description.

Employee benefits

We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.

Our way of working

Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.

Safer recruitment

Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

How to apply

Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.

For an informal conversation or further information regarding the role, please email Alison Hunt or call on 01293 438542.

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