We are inviting feedback from residents, drivers, operators, and statutory organisations on proposed updates to safety standards for licensed Hackney Carriage and Private Hire vehicles. The consultation focuses on enhancing public safety through the introduction of mandatory in-vehicle CCTV systems and improved…

We propose renewing the dog control Public Spaces Protection Order (PSPO) for a further three years, which currently requires dogs to be kept on a lead in specific areas of Tilgate Park.We're proposing to renew the PSPO under Section 59 of the Anti-social Behaviour, Crime and Policing Act 2014. The current requirement…

We are proposing changes to parking arrangements at Goffs Park, The Hawth Theatre, K2 Crawley, and the Orchard Street Multi-Storey Car Park. These changes are aimed at improving access for visitors, managing congestion, supporting site improvements, and ensuring fairer use of our car parks.Before any final decisions…

Domestic abuse is a serious crime that has a significant impact on victims, survivors, their children, and other members of their households. It is known to be under-reported, with many victims spending years suffering abuse before help and support is provided.Social housing providers, such as Crawley Homes, play a…

Help us shape the future of local government where you live. The government has asked all local authorities in the Surrey and Sussex areas to produce proposals for reorganisation. You can find out more information on our devolution and local government reorganisation page. To help us do this we want to find out which…

We will treat our customers with fairness and respect according to their needs and preferences.Our draft customer care standards set out ways we can do this and we need you to give us your views on them.The survey questions include text from the policy so there is no need to read the full draft standards before taking…

We are committed to ensuring that all members of our community feel safe, respected, and valued.Our hate crime policy outlines our approach to tackling hate incidents and hate crimes. It defines them and sets out procedures for reporting, investigating, and supporting victims.We recognise incidents based on prejudice,…

Crawley Homes wants to ensure that our homes are structurally sound, warm and weather tight, and that fixtures, fittings and services such as plumbing, heating and electrical installations are fully operational.This draft repairs and maintenance policy applies to all council housing, hostel accommodation and communal…

Crawley Homes, as the landlord service of Crawley Borough Council, is a proud provider of social housing, leasehold services, and low-cost home ownership.We are determined to develop and improve our services within the aspirations, wishes and expectations of our residents.Our vision to create ‘happy customers and…

On 11 November 2024, our Licensing Committee agreed the proposed new animal welfare policy be released for consultation.The purpose of the consultation is to provide an opportunity for stakeholders, licence holders and the public to comment on the introduction of an animal welfare licensing policy for Crawley.The…