Crawley Homes, as the landlord service of Crawley Borough Council, is a proud provider of social housing, leasehold services, and low-cost home ownership.We are determined to develop and improve our services within the aspirations, wishes and expectations of our residents.Our vision to create ‘happy customers and…

Crawley Homes wants to ensure that our homes are structurally sound, warm and weather tight, and that fixtures, fittings and services such as plumbing, heating and electrical installations are fully operational.This draft repairs and maintenance policy applies to all council housing,  hostel accommodation and…

On 11 November 2024, our Licensing Committee agreed the proposed new animal welfare policy be released for consultation. The purpose of the consultation is to provide an opportunity for stakeholders, licence holders and the public to comment on the introduction of an animal welfare licensing policy for Crawley…

Following the recent adoption of the Crawley borough Local Plan 2023 to 2040, we are reviewing our local list of planning requirements. This sets out the documents which need to be included with applications for planning permission and related approvals and consents within the borough.A draft local list of validation…

We want to hear from as many people as possible about the future of culture in Crawley. From residents and visitors who attend or participate in cultural activity (or not), to the views of artists, creative professionals, employees of cultural organisations and anyone interested in helping shape the future of culture…

Crawley Borough Council is facing significant financial challenges. Over the years we have sought to protect the services we provide by becoming ever more efficient and generating new sources of income, and so we have maintained services, or service levels that other councils reduced some time ago. This is now under…

Our draft homelessness and rough sleeping strategy 2025 to 2029 has identified four priorities for shaping the delivery of homelessness services over the coming five years:Priority 1 – Prevention and early interventionPriority 2 – Maximising the supply of suitable accommodationPriority 3 – Tackling rough sleeping and…

We would like to make sure that we have an understanding of how economic pressures have affected our residents over the last couple of years. This will help us to shape our services going forward. We are keen to hear from both those who are struggling financially and those who are not. Please take a few moments to…

We are launching a six-week consultation on our proposed Air Quality Action Plan (AQAP) in fulfilment of our obligations to meet air quality objective limits under Part IV of the Environment Act 1995 and relevant regulations made under that part and to meet the requirements of the Local Air Quality Management (LAQM)…

Our policy has been reviewed and updated to align with our current approach to responding to Anti-social Behaviour (ASB). We recognised that the previous policy was not clear enough about: what is considered ASB and what is notwhat you can expect when contacting the service what is expected of users of…