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How the Council works


Consultation helps us to stay in touch with what our and residents and customers need and want. This is especially important when we need to make difficult decisions that affect the people of Crawley.

When you take part in a consultation you help us to make good, informed decisions and provide the best service to the town.

Keep up-to-date with new consultations by signing up to our email news service.

Open consultations

Proposed changes to Crawley’s Air Quality Management Area (AQMA)

As part of our air quality management processes, we have reviewed the boundary of our existing Hazelwick AQMA to ensure it remains relevant. As a result of the review, we are proposing that the current AQMA is to be extended to include the Three Bridges area, forming a single extended “Crawley AQMA”. This will allow a coordinated approach to addressing air quality issues across all locations in a holistic manner. 

We are therefore undertaking a public engagement exercise to raise the community’s awareness of the proposed extension to the AQMA, as well as seeking any views and comments residents may have on it, before formally declaring the changes.

Please carefully read the proposal document, which contains further information and images of both the current and proposed AQMA’s.

Once you have read the proposal document, please email any comments you may have.

The closing date for comments is 14 February 2021.

For more information regarding air pollution and our air quality controls, please visit our air pollution page

Private hire vehicle, private hire operator and Hackney Carriage vehicle licence fees 2021/2022

We are proposing changes to our private hire vehicle, private hire operator and Hackney Carriage vehicle licence fees for 2021/2022. 

To see the proposed changes and get details on how to have your say visit the Taxi licensing fees and charges notice page.

Comments must be received by Wednesday 10 February 2021.

Local Plan Review

We are seeking views on the Crawley Submission draft Local Plan. This is the next stage (known as Regulation 19) in producing a new Local Plan for the borough.

The Local Plan is an important document, setting out planning policies to guide development in the borough over the 15-year plan period. The Local Plan:

  • sets out the amount and location of housing and employment development
  • supports the growth of the Town Centre as a new neighbourhood
  • makes sure that the right infrastructure is in place to meet the needs of Crawley’s growing population
  • protects the important historic assets and open spaces that are valued by residents and visitors.

We are also inviting views on several accompanying key and draft evidence documents. In particular, the draft Sustainability Appraisal and draft Habitats Regulations Assessment.

Comments on the Crawley Local Plan Review documents are invited during the consultation period which starts on 6 January 2021 and ends at 5pm on 17 February 2021. 

Visit our Local Plan Review page for full details.

Closed consultations

Hackney Carriage and Private Hire Standards

We as the Licensing Authority are responsible for licensing more than 780 vehicles, which undertake a large number of local and national journeys.  We also licence approximately 1000 individuals as drivers who must be ‘fit and proper’ to hold a licence as well as a number of private hire operators.

On 21July 2020, the Departments for Transport’s (DfT) published the document “Statutory Taxi and Private Hire Vehicle Standards.” These Standards set out a range of robust measures to protect private hire and hackney carriage passengers. The Standards set out proposed measures to strengthen our existing Hackney Carriage and Private Hire Policy, which already includes some of the Standards. It also sets out steps to help licensing authorities work together to ensure that public safety is the primary concern of the hackney carriage and private hire licensing regime and expects Licensing Authorities to implement the Standards. 

We carried out this consultation to raise the community’s awareness of the Standards and to get views and comments residents may have on them, before proposing changes to our current Hackney Carriage and Private Hire Policy.

This consultation closed on 24 December 2020.

Budget consultation

Like many councils up and down the country, CBC is facing a budget shortfall due to the coronavirus pandemic. The lockdown and subsequent restrictions has meant that the council’s income has significantly reduced, while expenditure on services has increased. This means that CBC has needed to reappraise its services in order to set a balanced budget in the current financial year and in the years going forward.