Provided by Arun & Chichester Citizens Advice Service. There are limited energy grants that can assist with the costs of heating your home. Contact your Housing Officer for Crawley Homes' tenants or Access Crawley on 01293 438101 or email access.crawley@crawley.gov.uk  who can make a referral for you.

You will need to:

• provide proof of living in West Sussex
• proof of income and details of your energy account

You could get £140 off your electricity bill under the Warm Home Discount Scheme.

Visit the Better Housing Better Health website to get help with lowering your energy bills. You can also call then on 0800 107 0044 on weekdays between 9am and 5pm to talk to them.

If you were born on or before 22 September 1959, you may be eligible for a Winter Fuel Payment of £100 to £300 to help with heating costs. The qualifying week is 15 to 21 September 2025, and the deadline to apply is 31 March 2026. Payments are automatic for most, but those with taxable income over £35,000 must either opt out by 15 September 2025 or have the payment recovered through the tax system. Visit the gov.uk website to find out more. 

You may get a Cold Weather Payment if you’re getting certain benefits or Support for Mortgage Interest.

Use the Energy Monitor tool for an easy way to stay on top of your bills. Consider switching providers to obtain a better tariff.

If you’re worried about not being able to keep up to date with payments or you already have arrears on your energy bills, visit StepChange's website for support.

Smart meters measure how much gas and electricity you’re using via a remote connection to your energy supplier. They come with an in-home display screen to help you visualise your energy usage and support you to reduce your energy consumption. Visit Energy Saving Trust's website for more information.

Energy trusts are unique to your supplier, if you are struggling to pay bills or have utility debts contact your provider  – you can find their contact details on a recent bill or on their website.

You might be able to get help from the British Gas Energy Trust – you don’t need to be a British Gas customer. To find out more, visit British Gas Energy Trust's website.

If you're struggling to pay your water bill, you may be entitled to help.

Contact your provider directly for further information. Most properties in Crawley are serviced by Southern Water and Thames Water. If you live in Forge Wood contact Independent Water Networks.

Customers may be eligible for multiple financial support schemes, depending on their circumstances. Visit their website to see if you meet the criteria.