If you are a vulnerable person and don’t have the support you need, please tell us.

Our volunteers will signpost you to the help you need. We may also be able to help you directly.

Support for people aged 50+. Food parcels for elderly vulnerable people and can assist with shopping (there may be a cost) – 01903 731800 or information@ageukwestsussex.org.uk.

Advisers offer support and information on the phone, by email and web chat. (Face-to-face services are currently closed due to social distancing measures.)  about:

•    Benefits, including Universal Credit, Jobseeker's Allowance and disability benefits. They can also help if you're claiming benefits for the first time.

•    Employment, including furloughing and your rights, and if you're self-employed

•    Paying your bills during the Coronavirus crisis

•    Housing, including paying your mortgage or rent

•    Spotting, avoiding and reporting scams

Call on 0344 477 1171 (Monday-Friday, 9am-4.30pm) or see their website.

The Sussex Bereavement Helpline provides information and guidance and is run by a team of experienced support workers, who can talk to you about the tasks that need to be completed after a death – such as registration of the death, arranging a funeral or informing other people and organisations. The Helpline can also give you information about sources of help and support for you and your family and friends as you grieve. The Sussex Bereavement Helpline is available to you Monday to Friday from 8am to 5pm. Please call 0300 111 2141 or see the full resource to help you through this very difficult time.

Non-urgent food parcels fortnightly for people in crisis and who do not have enough food. - 07940 900 948  office@theeasterteam.org.

For non-urgent help with a few items (maximum 20) of weekly food shopping for those shielding or self-isolating and with no other support, but are able to pay. Will help people who cannot access the pharmacy to collect medication.  Individuals must live in Crawley and leave their name and number on the answerphone and someone will contact them. Messages will be checked on Mondays, Wednesdays and Fridays 01293 522692 and select option 1.

For support with assisted shopping for those aged over 55 who are living alone and socially isolated 01293 228060 gnwsnorth@royalvoluntaryservice.org.uk.

 Maidenbower Park Community Club is working with local residents to provide support parcels to people who live in Maidenbower, Furnace Green, Pound Hill and Three Bridges. People can either contact them via Facebook facebook.com/mpcccafeinthepark, by calling the Café on 01293 882252 during opening hours or Eva 07538 975778.

 Dan@spottedmediaservices.co.uk – supporting the vulnerable and elderly with food parcels during lockdown facebook.com/SpottedCrawley/.

Provides support to women and families in need including food parcels, hygiene packs, baby products and online peer support. Please call or send a text with your name and contact number to 07340 215678 contact@riverslpc.org.uk.

People who need support with food can access 10 free items from the shop in Three Bridges on Sundays from 3-5pm. Contact 07818 883575 freeshopcrawley@gmail.com to get a voucher beforehand. During lockdown people need to book a time slot.  facebook.com/Freeshopcrawley.

Supplies vulnerable families with essentials if needed)  0330 222 8087 EarlyHelpDuty@westsussex.gov.uk.

Supports those who may be experiencing loneliness in Crawley with phone calls, a newsletter, virtual coffee mornings, garden gate visits (when guidelines allow), walk and talk sessions – call 01293 410 000 ext 4 or visit ctcommunityfoundation.com/tackling-loneliness-together.

People over 70 and those with underlying health conditions are at increased risk of severe illness from coronavirus.

We should all take measures to reduce social interaction - social distancing – to protect older people and vulnerable adults.

Public Health England have provided guidance on social distancing for everyone.
 

We’ve put a number of processes and measures in place in our sheltered housing scheme to protect its residents, staff and essential visitors:

We will happily undertake requests for new installations and respond to faults. Service enquiries and advice will be conducted by phone. See our Lifeline page for more information.

The network is very conscious of the impact Covid-19 is having on patients but particularly those from a Black And Minority Ethnic (BAME) background.

They’ve created information packs containing useful information about local support for those in need as well as their families. This includes information on the importance of attending regular health checks and vaccination appointments as well as guidance on how to access health services.

The pack also covers wellbeing, debt and finance, housing issues, mental health, employment and includes leaflets for Carers Support, Relate Counselling, Citizens Advice, Crawley Town Community Foundation, Royal Voluntary Service and so much more.

The network has also created short videos in different languages promoting the services and support available.

Members of the BAME community are asked to volunteer to represent their community on the Patient Participation Groups (PPG) of each surgery. For more information about the packs or to enquire about joining your surgery PPG, please contact your surgery.

Metrobus has changed its timetables to better reflect customer demand.

See their updates on services.