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The Town Hall is closed to visitors. Other services may have changed, see our Coronavirus (COVID-19) latest information and advice.

Supporting the community

Local support organisations

Helping your neighbours

With many people self-isolating or reducing social contact, particularly those who are over 70, it can be a challenge for them to get to their local supermarkets or even have a conversation with someone outside of their home.

Citizens Advice Crawley

Advisers are offering support and information on the phone, and by email and web chat. (Face-to-face services are currently closed due to social distancing measures.)

They can help you with worries about:

  • Benefits, including Universal Credit, Jobseeker's Allowance and disability benefits. They can also help if you're claiming benefits for the first time.
  • Employment, including furloughing and your rights, and if you're self-employed
  • Paying your bills during the Coronavirus crisis
  • Housing, including paying your mortgage or rent
  • Spotting, avoiding and reporting scams.

Call on 0344 477 1171 (Monday-Friday, 9am-4.30pm) or see their website.

Age UK

Visit the Age UK website for their services. 

If you’re worried about an older friend or family member contact them on 01903 731800 or email Age UK West Sussex.

Community centres

Community centres have reopened for regular hirers only and remain shut to casual hirers. 

Regular hirers must prove they have sufficient safety measures in place and submit a full risk assessment to the council for approval before the booking(s) can be accepted.

Please contact our Facilities team for further information 8.30am-5pm on 01293 438362.

Bereavement support

The Sussex Bereavement Helpline has been set up to provide you with information and guidance, and is run by a team of experienced support workers, who can talk to you about the tasks that need to be completed after a death – such as registration of the death, arranging a funeral or informing other people and organisations. The Helpline can also give you information about sources of help and support for you and your family and friends as you grieve.

The Sussex Bereavement Helpline is available to you Monday to Friday from 8am to 5pm.

Please call 0300 111 2141 or see the full resource to help you through this very difficult time.