Updated Saturday xx March

This is an ongoing situation so please be aware that service information could change at short notice. We are following government advice and will be reviewing all our services in line with the latest information.

Service changes

The government guidance on social distancing is impacting severely on how we can deliver services in the city.

We are taking action to maintain services and prioritise key areas during the coronavirus (COVID-19) pandemic.

Service changes and closures will be announced here.

Services listed in alphabetical order

Committees

Meetings of full council and committees need to be considered to ensure that they are necessary and proportionate and that all steps are taken to minimise risk. 

Attendance by the public will be restricted to the numbers that can be accommodated safely taking the advice from Public Health England. The public will be encouraged to watch proceedings via webcast and those wanting to ask questions, present petitions or deputations will be advised the need to minimise attendance in person and offered the option of questions, petitions, deputations being taken as read, receiving written responses.

You can look at the calendar of meetings for more information about recent or upcoming committees and to find out if they are being held.

Revenues and Benefits

The face to face service in the Customer Service Centre at the Town Hall is closed.

This is for Council tax and benefits. 

You can still:

Visit the gov.uk website for general information about benefits.