Antisocial behaviour team performance
We aim to provide an effective service to support any person experiencing antisocial behaviour. Your feedback helps us improve and ensure we are responding to the needs of the community. Please share your thoughts, whether positive or constructive, to help us improve our service.
Customer Surveys
If you have contacted our service, but chose not to pursue your report or provide us with further information, please complete our customer service survey.
If you have had an open case with our ASB casework team, please complete our satisfaction survey.
Complaints
We may not always get things quite right, and to be transparent with our customers, we want to share our learning from any complaints we have received. The table below has the number of complaints received and whether they were upheld.
Customer compliments
We want to share some compliments received for our ASB caseworkers, who have helped customers achieve resolutions.
I've been working with Sophie for 6 months with issues, from the first meeting she was honest, strict always there for me due to her personality I felt trust we worked together, she's seen me at my worst and good and now look I've got my tenancy warning removed, she never let me down, I now feel refreshed no anxiety ready to start the next chapter in my life. Thankyou
ASB customer
Hate incidents and hate crimes
The table below has the number of hate incident reports received and responded to by the ASB team.