If you have a street care problem, use our Report a Problem form to let us know about it.
Grass verges and roundabouts are litter picked, cut and strimmed during the March to October growing season. Exact timings depend on weather conditions.
Hedges are trimmed twice a year. To comply with the law the Council will avoid hedge cutting during the nesting period March to August. See the note below for more information
Neighbourhoods are mechanically swept and litter picked once every month. Litter is collected from main roads more often, and from most shopping parades and the town centre daily. Litter and dog bins are emptied at least weekly, depending on level of use.
Neighbourhood shrub beds are visited three times throughout the year, when they will be pruned back from paths, weeded and have litter removed.
Some street trees are owned and maintained by Crawley Council, and some by West Sussex Council. The trees we own are inspected on a programmed basis. We can only do work to trees that are dead, dying, dangerous, severely obstructing access or damaging property.
This table shows how quickly we will deal with problems reported to us:
Problem reported to us:
Time taken to rectify:
If genuinely abandoned, removal within 2 weeks
5 working days
2 working days
Offensive/racist – 1 working day
Other – 5 working days
When litter pickers are next in the neighbourhood (monthly)
Missed bins (domestic)
1 working day (must be reported within 2 days of normal collection)
Trees – dead, dying, dangerous
Prioritised by level of urgency
tel: 01293 438772
fax: (01293) 438606
email: click to email us
West Sussex RH10 1UZ