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Hostels Officer

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Grade: F/G
Salary: £24,295 – £29,705 per annum
Contract Type: Permanent, 37 hours per week

A vacancy has recently arisen in our Crawley Homes division for a Hostels Officer.

This role will cover all the key areas of arrears management dealing with all aspects of the day to day management of the hostels

Key responsibilities include:

• Providing a point of contact for all those residing in the Hostels;
• Identify and implement support needs to assist tenants in sustaining their Licence agreement, and in preparation for moving to settled accommodation;
• Ensure compliance of the Licence Agreement, take action when necessary, and engage with other agencies.

You need to demonstrate an ability to cope with difficult, challenging and sensitive situations.

With excellent communication and customer service skills, the ideal candidate will have an understanding of the needs of residents in temporary accommodation, and a practical knowledge of maintenance issues will be required to identify defects and initiate repairs. You will also need experience of working in a demanding and challenging role. Along with experience of team work, the ability to organise and prioritise your own work load.

A full and clean UK driving licence is an essential requirement for the role.

Employee benefits:

In return, we offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.

Our way of working:

Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.

To apply:

Please click on the 'Apply Now' button above or the ‘Application Form’ link at the bottom of the page to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form.

If you would like an informal discussion about this role please email Asad Raja, Area Housing Manager or call on 01293 438755. 

Closing date: 15 August 2019
Proposed interview date: 28 August 2019
Please quote reference: EC226

01293 438000 click to email us
Human Resources & Organisational Development
Town Hall
The Boulevard
West Sussex RH10 1UZ

Contact Us

tel: 01293 438000

email: click to email us

Human Resources & Organisational Development
Town Hall
The Boulevard
West Sussex RH10 1UZ

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