For all repairs, including gas heating and hot water call 01293 438111 and choose the appropriate option.
For all other non-urgent repairs please use the form below.
You can choose an appointment time, or we’ll contact you to arrange when to visit.
You can call 01293 438111 24 hours a day, seven days a week - but only phone outside normal office hours if the problem is an emergency that poses a serious risk to health and safety, the structure of the property or results in the property being insecure.
Normal office hours for Crawley Repairs Team are Monday to Friday 8am – 5pm.
How did we do?
Fill in our satisfaction survey
When your repair has been completed please take a few minutes to fill in our repairs service satisfaction survey . Your views will help us to make sure we are delivering the best possible service.
If you want to ask a question, make a general comment, raise a complaint or compliment us on good service, please use the online Feedback Form .
For hints and tips on tackling damp and condensation take a look at our information leaflet .
You could also watch the following video prepared by the National Landlords Association. (Please note the link will take you to YouTube).
A stopcock is a valve for turning the cold water system in your home on and off. It is usually found in your kitchen below the sink – but not always.
It is useful to know where your stopcock is in case of a broken appliance, a leaky tap or more seriously in case of a burst pipe. A little preparation could save you from a soggy search! An article that appeared in Homelink could help you track your stopcock down if you don’t know where to find it.
tel: 01293 438111
email: Click to email us
West Sussex RH10 1UZ