Remember: Your rent must be paid weekly or in advance and any payments for rent arrears are in addition to your rent payments.
53 weeks’ rent
2019/2020, this financial year has 53 Mondays and as Monday is the day your rent is due, you will need to pay 53 weeks’ rent next year. Read our information sheet to find out more.
Most council housing rents are social rents and are worked out on a formula set by Government. This formula is based on the value of the property, local income levels and the size of the property.
Our Tenancy Policy adopted in 2013, introduced Affordable rents which can be set at up to 80% of market rent.
For the last four years social rents have been subject to a one per cent reduction each year. The decrease in rent applied to social rents only, it didn’t apply to shared ownership, hostel or garage rents and it didn’t apply to service charges such as those for communal cleaning.
In February 2019 the Government issued a Policy Statement on rents for social housing, which replaces the Guidance on Rents for Social Housing issued in May 2014. This contains the details of how rents will be calculated for the next financial year.
To help you manage your rent account, Rent Statements are sent out every three months. The statement shows all transactions made on the rent account since the last statement was produced.
If you would like a rent statement sent to you at any time, please email us.
Some payment methods mean your payment will reach your rent account on the same day and for others it could take up to four working days.
Below is a guide to how long different payment methods take to reach your rent account.
Rent payment method
How long to reach your rent account
On the same day you have asked for it to be collected
Credit or Debit card online, via the automated telephone service, or over the phone
NB: To make sure that your payment shows up on the right rent week, any payments made on a Friday by these methods need to be made by 5pm.
Next working day
Cash at the Town Hall
Next working day
PayPoint Card at the Post Office or wherever the PP sign is displayed
3 working days
Standing Order via your bank or online banking payment
Up to 4 working days
tel: (01293) 438000
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West Sussex RH10 1UZ