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The National Food Hygiene Rating Scheme

Have you ever wondered about the hygiene of your favourite restaurant's kitchen?

Crawley Borough Council has changed from the Scores on the Doors Scheme to the National Food Hygiene Rating Scheme to outline the standard of food hygiene found in local food premises.

This scheme encourages and recognises the many food businesses that achieve full legal compliance.  It also allows the public to find out about food hygiene standards within businesses and make informed decisions about where they eat in Crawley.

It works by each business being awarded a rating following a food hygiene inspection by the council’s food safety team.

This rating shows how well the inspector considered the business complied with food hygiene legislation.  The inspection includes an assessment of the structure and practices within the business and the management of handling food safely.

Businesses with very good standards of food hygiene will be awarded a rating of five ranging down to zero for those with very poor hygiene standards:

  • Five – very good
    Very high standards of food safety management - Fully compliant with food safety legislation.
  • Four - good
    Good food safety management - High standard of compliance with food safety legislation.
  • Three – generally satisfactory
    Good level of legal compliance - Some more effort might be required.
  • Two – improvement necessary
    Broadly compliant with food safety legislation - More effort required to meet all legal requirements.
  • One- major improvement necessary
    Poor level of compliance with food safety legislation – much more effort required.
  • Zero – urgent improvement necessary A general failure to comply with legal requirements – Little or no appreciation of food safety. Major effort required.

This rating applies to the conditions found at the last inspection only.  It may not represent the current condition of the business.

As part of the scheme, businesses are given a sticker showing the rating they have achieved.  Displaying the certificate is voluntary at present but it is hoped this can become a legal requirement in the future.

To view the ratings awarded to restaurants in the Crawley click to visit

Businesses and consumers can be confident that the scheme is consistent because the scores used to decide the rating are based on a national code of practice.

Businesses who want to improve their rating need to attend to everything outlined in their last inspection report before their next routine inspection, and that they comply with current food safety legislation.

Businesses should contact the food safety team on 01293 428247 if they need further advice about what is required. . Food Business Operators may now request a re-inspection to improve their Food Hygiene Rating Scheme score at any time and as many times as they wish. This service is undertaken on a cost recovery basis and can be provided for £145.00 per visit. Please email Environmental Services if you would look to book a visit.

Further information about the scheme is available on the Food Standards Agency website .

Links - Chartered Institute of Environmental Health
- Department for Environment Food and Rural Affairs - Food Standards Agency

(01293) 438218 (01293) 438604 click to contact us
Environmental Services Division
Town Hall
The Boulevard
West Sussex RH10 1UZ

Contact Us

(01293) 438218

fax: (01293) 438604

email: click to contact us

Environmental Services Division
Town Hall
The Boulevard
West Sussex RH10 1UZ

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