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Change of Circumstances

The amount of benefit you qualify for may be affected if your circumstances change. You must tell us about any change in your or your household’s circumstances.

If you don’t tell us about the changes:

  • You could lose money you are entitled to or
  • We could pay you too much money which you may have to pay back
  • You could be charged an administrative penalty

The council may consider prosecution for fraud if you knowingly continue to receive benefit which you are not entitled to.

You must tell us about changes in your circumstance within one calendar month of the date the change happens.

Choose how to let us know:

  • Use our online form
  • Call our contact centre on 01293 438611
  • Come into the Town Hall and speaking to a Benefit Assessment Officer
  • Put details of the change in writing (address is on the right)

More information about change of circumstances you must report .

Help us prevent fraud

The Department for Work and Pensions (DWP) investigate Housing Benefit Fraud. You can report housing benefit fraud directly to DWP .


01293 438000 comments@crawley.gov.uk click to email us
Town Hall
The Boulevard
Crawley
West Sussex
RH10 1UZ
Open Mon - Fri 8:30am to 5pm

Contact Us

tel:
01293 438000

email: click to email us

address:
Town Hall
The Boulevard
Crawley
West Sussex
RH10 1UZ
Open Mon - Fri 8:30am to 5pm

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