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Council services

Coronavirus - parking

We have introduced updates on new parking arrangements that will be in place until 14 June 2020 when they will be reviewed again.

Free parking for NHS key workers

Orchard Street multi-storey car park

Free parking in our secure, 24-hour car park, less than five minutes' walk from Crawley Hospital, to support NHS and social care staff as well as volunteers based at Crawley Hospital.

Email us from your work email address with your:

  • name
  • vehicle registration number
  • telephone number
  • organisation you work for

If you only have a personal email address, please provide a copy of your ID badge (preferably photo ID) or volunteer identification. We may ask for additional information to ensure parking is given to those most in need.

We'll provide email confirmation when you're set up.

On-street parking

West Sussex County Council has introduced free parking for all critical workers in the NHS, social care and volunteers in on-street pay and display bays, limited wait bays, shared use bays and Resident Permit Holder bays.

Display supporting evidence in your windscreen such as a photocopy of your work pass (with sensitive information removed) or a letter of evidence from your employer.

Alternatively, we can provide you with a free, formal dispensation notice. Email us with your:

  • full name
  • address where the dispensation is to be sent
  • vehicle registration number, make, model and colour of vehicle
  • telephone number
  • organisation you work for

If you only have a personal email address, please provide a copy of your ID badge (preferably photo ID) or volunteer identification. We may ask for additional information to ensure parking is given to those most in need.

We’ll send you the dispensation when you’re set up.

On-street parking help for non-NHS key workers

West Sussex County Council has introduced a dispensation notice for £10 per vehicle, valid for up to 12 weeks until 14 June in on-street pay and display bays, limited wait bays, shared use bays and Resident Permit Holder bays. 

To apply for the new Dispensation notice, email us with the information detailed above and it will be sent to you.

Resident permit renewals

These should still be renewed as normal. If you do not renew your permit in time, you will have to re-apply. You may also be placed on a waiting list if there is not enough space in your zone.

Resident dispensation notices to allow residents to park in Controlled Parking Zones (CPZ)

West Sussex County Council has introduced a resident dispensation notice for £10 per vehicle, valid for up to 12 weeks until 14 June. This is for residents who now have to park within their CPZ during its hours of operation due to working from home or self-isolation.

It’s valid in resident permit bays and shared use parking spaces only. To apply, email us with the information detailed above.

To apply for the new dispensation notice, email your full name, address, vehicle registration number, make, model and colour of vehicle and telephone number.

Resident dispensation notices to allow residents to park outside CPZ

West Sussex County Council has introduced a resident dispensation notice for £10 per vehicle, valid for up to 12 weeks until 14 June for people who need to park outside the CPZ and where there’s restricted parking.

It’s valid in on-street pay and display bays and limited wait bays only. To apply, email us with the information detailed above.

Season ticket holders

If you have a current season ticket, let us know if you wish to cancel or you would like us to extend your subscription accordingly. 

For any information not covered above, email wherever possible or alternatively call 01293 438696 and we’ll return your call as soon as possible.

Parking enforcement

On-street parking enforcement will continue albeit with a strict focus on safety and ensuring the free movement of traffic, especially for the emergency services, carers and deliveries. People are strongly advised not to park on yellow lines, loading bays, taxi ranks, bus stops, doctors bays, disabled bays (unless you have a valid Blue Badge), zig zag lines and clearways. 

Our Civil Enforcement officers have a key highway safety role to ensure essential vehicles can still travel freely.